Immigration Officials From 11 SADC Countries Complete Tourism-Focused Customer Service Training

Date Signed
English

GAUTENG, SOUTH AFRICA, 11 JULY 2024 – Over 40 immigration and border control officials from 11 the Southern African Development Community (SADC) member states, on the 11 July 2024 have received advanced customer service training to improve the experience of tourists visiting Southern Africa. Participating countries were Botswana, Eswatini, Lesotho, Madagascar, Malawi, Mauritius, Namibia, Seychelles, South Africa, United Republic of Tanzania, Zambia and Zimbabwe. The workshop was convened at the Mangwa Valley Game Lodge in the Dinokeng Game Reserve, Gauteng, to gain first-hand knowledge of how tourism has transformed the previously agricultural area.